Designation:
Senior Healthcare Consultant | Irene, Gauteng | Permanent
Category:
Administration and Operations
Job Level:
Skilled technical and academically qualified workers, junior management, supervisors, foremen and superintendents
Posted by:
PSG Financial Services
Posted on:
04 Oct 2024
Reference Number:
POS05860
Closing date:
15-Jan-2025
Position Type:
Permanent
Location:
R21 EB and Wealth: Irene
Overview:
VACANCY | SENIOR HEALTHCARE CONSULTANT | IRENE, GAUTENG | PERMANENT
PSG's commitment to transform and embrace diversity is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce. In achieving our employment equity goals, we give preference to applicants from designated groups, and we encourage people with disability to apply.
Job description:
As a Healthcare Consultant, you will provide expert advice to clients on health insurance plans and medical scheme options. Your role will involve assisting clients in selecting the best healthcare solutions, ensuring compliance with industry regulations, and maintaining strong client relationships. You will also be responsible for analysing client needs, preparing proposals, and conducting presentations to guide clients in making informed decisions regarding their healthcare coverage.
Responsibilities:
Technical Consulting:
- Conduct a thorough analysis of clients’ overall employee benefits (e.g., medical scheme, retirement fund, group risk, wellness program, occupational health, expatriation cover, etc.) with the objective of quantifying related costs, risks, inefficiencies, duplications, gaps, and business opportunities.
- Conduct annual review (benefit and cost comparison) of all benefits.
- Compile a value-based, integrated, and progressive annual strategy for each client.
- Propose strategies geared towards mitigating the risks identified, improving efficiencies, and leveraging business opportunities within each client.
- Compile reports and presentations for various projects. The reports and presentations must be compiled and presented in a manner that demonstrates the value delivered by the Company and promotes the Company brand.
- Facilitate/manage meetings (internal and external) with an objective/outcome in mind. Ensure adherence to time allocated, promote interaction and control focus on discussion points.
Portfolio Management:
- Ensure execution of strategies and services planned for each year within the time allocated.
- Ensure compliance to Service Level Agreements and Turn Around Times.
- Monitor ICU flags (i.e., expiry of the contractual term, loss of relationship at executive management, and material service failure) and communicate identified concerns to the Company’s senior management. Prioritise service delivery to ICU-flagged clients.
- Develop and maintain a good relationship with the HR/Payroll Team, HR Management, and the Executive Team.
- Manage elevated service delivery complaints to the best of your capability.
Project Management:
- There will be special projects allocated to you to oversee and manage. You will be required to design a project plan, present the plan to the team involved, delegate tasks, and provide a progress report to the team.
Professionalism:
- Ensure clear, effective, and professional communication to clients.
- Always adhere to high standards of quality and professionalism (punctuality, formal dress code, professional written and verbal communication, etc.).
- Comply with FAIS code of conduct.
- Treat clients with dignity and respect.
- Work collaboratively and efficiently with other team members and provide support where required.
Minimum Requirements:
- Postgraduate Diploma in Financial Planning or BCom qualification/NQF5.
- 5 years of relevant work experience in the Financial Services industry.
- RE5 qualification will be a requirement.
- Proficient in both spoken and written English and at least one other of the official South African languages.
- Computer literacy (MS Office).
- Own transport and a valid driver’s license.
Competencies:
- Analytical skills.
- Planning, communication, and Organising skills.
- Prioritization.
- Problem-solving skills.
- Time management / Deadline driven.
- Knowledge of selling methodologies.
- Knowledge of marketing campaign management.
- Knowledge in managing and co-ordinating of sales initiatives.
- Entrepreneurial/business orientation.
How to apply:
Candidates interested must apply on the PSG Careers website or browse vacancies by no later than 15 January 2025. By submitting your application, you are giving PSG Financial Services implicit consent to the storage and processing of your personal information. If you are not contacted within 2 weeks of your application, please accept that your application was unsuccessful.
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